FREQUENTLY ASKED QUESTIONS

Q :      Are your items rejects?
A :      No. As we buy our products in bulk we can pass on these savings directly to our customers.

Q :      Can I order a sample?
A :      Yes. Details of samples are detailed within each listing. If you need assistance, please contact us.

Q :       Does the final price include VAT ?
A :      Yes. The price includes VAT. We will issue a VAT invoice upon request.

Q :      Can I speak to someone about products, payments and delivery?
A :      Yes. Just call 01908 46 46 56 or email our team at sales@blueskystone.com, we are open M-F between 9.00am to 4.30pm. A weekend option may be available– contact us to discuss, we will try and accommodate.

Q :      Can I visit you to view the product?
A :      Yes you are welcome to visit us, please contact us to arrange a visit as we prefer to operate on a pre-arranged appointment basis. We do this to minimise the risk of customers being on site whilst fork-lifts and lorries are in operation.

Q :      What about payment and delivery ?
A :      Once funds are cleared, it normally takes 3-4 working days to receive your order. If you don’t want such a quick delivery we are happy to delay despatch, just contact us for details.

Q :      How close to the actual colour of the product are the pictures?
A :      The pictures are as close to the actual product as digital photography and individual monitors will allow. Please request a sample to be assured before making your purchase if in doubt.